At Roots & Jewels, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
- Order Details: When you place an order, we collect details such as name, phone number, email, shipping address, and payment details.
- Browsing Data: We may collect device information, IP address, and browsing activity to improve our services.
2. How We Use Your Information
- Order Processing: To process your orders and payments securely.
- Customer Support: To provide shipping updates and customer support.
- Marketing Communication: To send you exclusive offers and promotions (only if you opt-in).
3. Data Security
- Encryption: We use industry-standard encryption to protect your information.
- Payment Safety: We do not store payment details after your transaction is completed.
4. Third-Party Services
- Order Fulfillment: We may share your information with trusted partners, such as courier companies, to ensure smooth order delivery.
- Data Protection: We never sell or trade your personal data.
5. Cookies & Tracking
- Website Experience: Our website uses cookies to improve your browsing experience.
- Control Settings: You can disable cookies in your browser settings.
6. Your Rights
- Data Access: You can request to update, delete, or access your personal data at any time.
- Unsubscribe: To unsubscribe from promotional emails, click the "unsubscribe" button at the bottom of our emails.
7. Contact Us
- Support: If you have any privacy concerns, feel free to reach out to us via email or WhatsApp.