We want you to have a smooth shopping experience with Roots & Jewels. Here’s everything you need to know about our shipping, returns, and refunds.
Shipping Policy
Domestic Orders:
- Free Shipping: Free shipping on all orders above Rs. 449 within India.
- Tracking: Once your order is shipped, you will receive a tracking link via WhatsApp, email, and SMS.
International Orders:
- Shipping Costs: We currently do not offer free shipping for international orders.
- Shipping Calculation: Shipping costs will be calculated at checkout based on your location.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. ROOTS AND JEWELS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9865400000 or rootsandjewels.rj@gmail.com